Dedicated and timely support

In February 2017 our average first response time was 3,7 hours shorter than the industry average and this is better than 58,8% of other Zendesk customers. This includes weekends & holidays.

At NUITEQ®, we thrive on offering the industry’s most dedicated and timely support. If anything, we mean anything, should trouble your magic multitouch experience – do not hesitate to contact us. We assist you fast and effectively.



Online Customer Support Help Desk

If you have any technical support questions about Snowflake, you can easily create your own support ticket by mailing your question to

Automagically a support ticket will be created for you. It will be assigned to one of our knowledgeable tech crew, who will get back to you accordingly.


Customer Support Portal 

You can also find general info about changing content and settings on the Customer Support Wiki.

Go to Customer Support PORTAL


We created a Frequently Asked Questions (FAQ) section for you. Let us know if you have any additional questions.


Video tutorials

We have created a wide range of video tutorials for you ease. 


For years we’ve successfully offered Snowflake with our interactive displays, adding a significant value to our product offerings. Whenever we require any technical support, the NUITEQ team is able to help us out.

Nikolay Yudin - CEO SupremeTouch (Russia)