Dedicated and timely support

Support Page

You can also find general info about changing content and settings on the Customer Support Wiki.

Asked Questions

We hope you will find the answers to your issue on this page. Let us know if you have any additional questions.


We have created a wide range of video tutorials for your ease. We hope you will enjoy the show!

Online Customer Support Help Desk

If you have any technical support questions about Snowflake, you can easily create your own support ticket by mailing your question at

Automagically a support ticket will be created for you. It will be assigned to one of our knowledgeable tech crew who will get back to you as soon as possible.


In January 2018 our average first response time was 11.7 hours shorter than the industry average.

This is better than 79.7% of other Zendesk customers. This includes weekends & holidays.

At NUITEQ®, we thrive on offering the industry's most dedicated and timely support. If anything, we mean anything, should trouble your magic multitouch experience, do not hesitate to contact us. We assist you fast and effectively.

"For years we've successfully offered Snowflake with our interactive displays, adding significant value to our product offerings. Whenever we require any technical support, the NUITEQ® team is able to help us out."

Nikolay Yudin - CEO SupremeTouch (Russia)